Support

Support and account requests

Use support for billing issues, account export requests, deletion requests, and repeated product failures that you cannot resolve from the workspace itself.

General support

support@secantos.com

Privacy requests

privacy@secantos.com

Account export requests should include the account name, billing email, and whether you need project assets, delivery/export manifests, or billing-facing account metadata. Deletion requests should include the account identifier and an explicit confirmation that active billing and delivery history may be retained where legally or operationally required.

For fastest routing, include the affected campaign id, job id, or Stripe customer/subscription id when the request involves billing or blocked execution.